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Placing Orders
• We request that orders be emailed or faxed to us to minimize errors.
• Custom orders are subject to a +/- 10% variance.
• Submission of an order infers that product has been tested and found acceptable in end-use environment.
• Orders are confirmed via email.
Quotes
• All quotes are valid for 30 days, unless specifically noted otherwise.
Samples
• Stock items will be shipped via ground at no charge.
• For custom items we will provide a material sample and the Material Safety Data Sheet upon request.
• Some custom sample requests may incur a cost. Please speak to your sales representative regarding your specific application.
Payment Terms
• We accept Visa and MasterCard. Your card will be pre-authorized upon order entry,
but will not be charged until we ship your order.
• Businesses may request an open account. Upon credit approval, terms are net 30 days.
If your open account balance is paid with a credit card, a 4% processing fee applies.
Cancelling Orders
• For custom orders, any expense incurred up to the time of cancellation will be billable.
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